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Use "Real-Time" to deliver better "Human-Time" Experiences.
Of all the mysteries in the universe, Time has got to be right up there. What is it, where does it come from, and why do folks keep...
Abhijeet Vohra
Sep 29, 20211 min read


One CX Score to rule them all!
If you handle customer complaints, and are sick of constant flurry of grievances; you've got Nanni to blame. Who is this Nanni person you...
Abhijeet Vohra
Sep 10, 20212 min read


Next Best Offer is alright, what about Next Best Empathy?
It's been a tough few days and you could use a dopamine boost. Common wisdom suggests it's time to splurge on retail-therapy. You've got...
Abhijeet Vohra
Aug 17, 20212 min read


Keep calm and carry on without IDFA / 3rd Party Cookies
While there is plethora of news, insights and great recommendations on this topic; this article is meant to be a starting point for folks...
Abhijeet Vohra
Jul 30, 20212 min read


The Technology blueprint for Hyper-Personalization for FSI/Retail Banks
What the devil is Hyper-Personalization? Read these first: Getting Hyper with personalization? Executing on Hyper-Personalization...
Abhijeet Vohra
Jul 23, 20212 min read
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