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Abhijeet Vohra
Sep 10, 20212 min read
One CX Score to rule them all!
If you handle customer complaints, and are sick of constant flurry of grievances; you've got Nanni to blame. Who is this Nanni person you...
Abhijeet Vohra
Aug 17, 20212 min read
Next Best Offer is alright, what about Next Best Empathy?
It's been a tough few days and you could use a dopamine boost. Common wisdom suggests it's time to splurge on retail-therapy. You've got...
Abhijeet Vohra
Jul 30, 20212 min read
Keep calm and carry on without IDFA / 3rd Party Cookies
While there is plethora of news, insights and great recommendations on this topic; this article is meant to be a starting point for folks...
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